PERSONAL DATA PROTECTION
The General Data Protection Regulation ( Regulation (EU) 2016/679) harmonizes Data Protection legislation throughout the European Union, increasing the protection of natural persons and giving them greater control over their personal data.
At DALIA RAMBLAS we have always been concerned about the protection of personal data. For this reason, we have updated our Privacy Policy in order to adjust it to the new regulation and inform you about the changes that affect your rights:
Who is responsible for the processing of your personal data?
Dalia Ramblas SLU, CIF: B65857344, (hereinafter EL HOTEL), with registered office at: C/ de Sant Pau, 22, Ciutat Vella, 08001 Barcelona.
The Data Protection Officer of THE HOTEL is the person in charge of assisting you with any question that may arise regarding the protection of your personal data and ensuring compliance with data protection legislation. You can contact him at the following email address: info@daliaramblas.com
For what purpose do we process your personal data?
The data that THE HOTEL collects through different means (web page, email, electronic forms or paper forms and documents) within its activity are processed for the following purposes:
- Maintenance of the commercial and contractual relationship with its clients/suppliers.
- Send information about new products and/or services.
- Conducting customer satisfaction surveys.
- Staff recruitment and selection.
- Video surveillance and security of the facilities.
- For compliance with current regulations and laws (Organic Law 4/2015 on the Protection of Citizen Security).
How long do we keep your data?
In the case of suppliers, clients, collaborators and staff, we keep their data for the duration of the contractual relationship with us and, subsequently, for the period established in the applicable current legislation.
In relation to personnel selection processes, the data will be kept for the duration of the process and, in the event that the CV is of interest, it will be kept for a period not exceeding one year and, after that time, it will be deleted or destroyed.
In relation to actions aimed at commercial prospecting, the data will be kept until the interested party shows their opposition to the processing or withdraws their consent.
In relation to video recording through security cameras and access control to the facilities, the data will be kept for a maximum of 30 days.
Why do we use your personal data?
Your personal data is processed by THE HOTEL on the following legal bases:
- Your consent or have been voluntarily provided by you by any means. In this sense, the inclusion of personal data in files is absolutely voluntary and its collection is duly announced.
- The maintenance, development and execution of a contractual relationship that we maintain with you, in the case of: (i) provision of services; (ii) labor, commercial, administrative relationship, among others.
- For legitimate interest, always respecting your right to the protection of personal data, honor and privacy, for the development and dissemination of our products and services.
- In compliance with a legal obligation (Organic Law 4/2015 on the Protection of Citizen Security).
To whom will we communicate your data?
Your data will be kept under strict security measures that guarantee its confidentiality and security. Likewise, they will only be transferred to the entities and for the following purposes:
- The data of clients or interested parties will not be transferred to third parties, unless they are necessary for the provision of the service requested by the client.
- Entities and suppliers that provide services to THE HOTEL for the correct execution of our activities and projects. These entities and suppliers are duly accredited and sign the corresponding data processing contract with us in compliance with current data protection regulations.
To give you examples of the services that our suppliers provide us and that may involve the processing of your personal data on behalf of THE HOTEL , we can cite, by way of example and not limitation: multidisciplinary professional services, logistics, legal advice, technological and computer services. , messaging and delivery, maintenance, security and surveillance, advertising and marketing, call center, etc.
- Public bodies and authorities and Courts and Tribunals when there is a legal obligation to provide the data.
What channels do we use to obtain your data?:
THE HOTEL obtains personal data through the following channels:
- Forms/Questionnaires (Web, electronic or paper format)
- Exchange of business cards.
- Service contracts.
- Fairs and events related to your business sector.
- Social networks.
What categories of data do we process?
- Identification data.
- Employment data.
- Academic and professional data
- Electronic addresses
- Commercial information
- Economic, financial data.
What security measures do we apply to personal data?
THE HOTEL informs you that it applies the necessary security measures to prevent theft, alteration or unauthorized access to the data, taking into account the state of the art, the costs of application, and the nature, scope, context and the purposes of the processing, as well as risks of varying probability and severity for the rights and freedoms of natural persons.
In the case of contracting services, we demand and ensure that the data processor applies appropriate technical and organizational measures to guarantee a level of security appropriate to the existing risks, as stated in art. 32 of the General Data Protection Regulation.
We also carry out Impact Assessments on those processing operations that we consider may pose a risk to the rights and freedoms of people, in order to implement the necessary and timely measures to avoid a violation of confidentiality.
What are your rights?
Every person has the right to know if THE HOTEL processes their personal data. You also have the right to:
- Access your personal data,
- Request rectification of inaccurate data.
- Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected,
- Oppose the processing of your data, for reasons related to your particular situation, requesting that it not be processed by THE HOTEL.
- In certain circumstances, request the limitation of the processing of your data, in which case we will only keep it for the exercise or defense of claims.
- Withdraw, whenever you want, the consent given , without affecting the legality of the processing that we have carried out prior to said withdrawal.
When you exercise your rights of deletion, opposition, limitation or withdraw your consent, THE HOTEL will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.
You may exercise all these rights by contacting us at the following addresses: EL HOTEL, C/ de Sant Pau, 22, Ciutat Vella, 08001 Barcelona or the e-mail address info@daliaramblas.com
Always remember, when exercising any of the rights that we have explained to you, to accompany your request with a copy of your DNI or equivalent document that allows us to verify your identity.
Likewise, if you are not satisfied with how we have taken care of your rights, you can file a claim with the Spanish Data Protection Agency, through the website www.aepd.es.
What can you do if you do not want to receive commercial Communications?:
In accordance with the LSSI, you may unsubscribe from any of the subscription services, as well as express your opposition to receiving advertising information, by sending the word UNSUBSCRIBE to the following addresses: Dalia Ramblas SLU, CIF: B65857344, (hereinafter THE HOTEL ), with registered office at: C/ de Sant Pau, 22, Ciutat Vella, 08001 Barcelona, with email: info@daliaramblas.com
